What satisfied customers from leading organizations have to say about ETS....

Corporate Travel:

"It is rare in this day and age that a company lives up to 100% customer satisfaction, but I can say unequivocally that ETS does just that.”
Keith Rich, President/CEO
ISR Inc., Lisle, IL

“We're proud to say that we've been customers of ETS since they first opened and appreciate their continual commitment to excellence. Their service is exemplary, and their customer care is incomparable.”
Rick Brandstatter, President
CMC Heartland Partners, Chicago, IL

"ETS International is different than other travel management companies; they exceed all of our expectations - and more."
William Anderson, President/CEO
Genesis Audio & Video, Irvine, CA

“Nobody could talk me out of ETS. They are responsive, save my company money and time, and provide personal service unlike any of the dozens of other travel agencies we have tried over the years."
Steven Hayes, CEO/President
Custom Electronics Inc., Falmouth, ME

"The travel consultants at ETS International consistently go above and beyond our expectations with exceptional responsiveness."
Michael Halloran, Senior Partner
Mercer Consulting Group, Dallas, TX

“It's nice to know that if I need anything (regarding travel), that I can call ETS just once and that it will get done - and done right. I never have to worry. Never."
Sherri Davis, Vice President
The John Buck Company, Chicago, IL

"Consistent, exceptional service is hard to find in a travel agency; however, that is exactly what ETS International delivers!"
Mitchell Klein, President/CEO
Klein Group Inc., Boston, MA

"In today's world it’s very easy to get something at a discounted price; however, booking travel arrangements with an unreliable source is not the kind of thing that brings peace of mind! The team at ETS has been fulfilling my personal and business needs since 1997. My experience with them has been nothing short of outstanding!"
Tom Wells, President
Integrated Media Systems, Sterling, VA

“ETS strives to understand our corporate travel needs as if they were part of our company. This level of customer service helps us manage our travel more effectively and efficiently, and this means more productivity and value for our travel dollars spent.”
James Knight, President/CEO
Knight Industries Inc., Northfield, IL

“ETS provides our firm with expert last-minute travel arrangements to help us meet the sometimes immediate and demanding needs of our staff and clientele. It's the little things they continuously do that mean so much.“
Liz Waldman, Office Manager
Gresham Partners LLC., Chicago, IL

"The difference with using ETS is that they always go that extra step to assure everything will be perfect.”
Shelley Barrow, Office Manager
United Entertainment Media, New York, NY

“I have come to rely on the high quality of personalized service our travelers receive from ETS. Their professional staff makes travel one less thing our employees have to be concerned with while they are on the road.”
Kim Bernard, Office Manager
Energy Absorption Systems, Inc., Rocklin, CA

Conference & Meetings:

“ETS International has been a very supportive service for my unique and difficult meetings. They always negotiate and handle the logistics in a very professional manner.”
Carol Kolar - RN CMP, Director of Education & Member Services
La Leche League International, Schaumburg, IL

"ETS International has given CEDIA exceptional services in regards to our city-wide conventions, board meetings, and corporate travel. Their ability to negotiate hotel contracts on our behalf is phenomenal. I have not known anyone in the travel industry who truly becomes an extension of a company as they do. Since they care so much they always give 110% in making sure all of our needs are met. ETS International is what we consider a true partner."
Billilynne Keller, Executive Director
Custom Electronic Design Installation Association, Indianapolis, IN

"ETS International has become an intricate part of our organization. They handle all of our corporate and meeting needs in a very exact and concise manner.”
Guy F. Burk, National Director of Sales
Knight-Celotex, Northfield, IL

“ETS offers housing services for one of our major citywide conventions. They have greatly improved this association’s entire housing process by tightening up restrictions on group blocks, incorporating new deposit structures to minimize over blocking and overbooking...all helping both the hotel community and the client. Thanks, ETS!”
Tracy Povolock, Convention Services Manager
Indianapolis Convention & Visitors Association, Indianapolis, IN

“I am very impressed with the quality of service and professionalism that ETS International provides its valued customers and industry colleagues with. It has been a pleasure working with them and I would not hesitate to recommend ETS to other professionals within our industry.”
Debra Govaker, Director of Sales - Midwest Region
Denver Metro Convention & Visitors Bureau, Denver, CO

"Working with ETS International is a rare entity. The way they manage an event from beginning to end is impeccable. They make sure every "T" is crossed and "I" is dotted prior their clients arrival to be sure they have a successful meeting.”
Seth Richardson, Sales Manager
Bourbon Orleans A Wyndham Historic Hotel, New Orleans, LA

“The staff of ETS International is very professional and flexible, particularly in dealing with multiple affiliate groups. They communicate well with the hotel staff in assisting guests with special requests.”
Joyce Russell, Director of Group Sales
Westin Indianapolis, Indianapolis, IN

Our Partners

"ETS International has been a dedicated American Airlines supporter since 1997. Our relationship has developed into a strong and solid partnership."
Sherry Miles, Account Sales Representative
American Airlines, Dallas, TX

" ETS represents the best of both worlds...a first class organization complimented with some of the best travel experts in the business!"
Gary Stram, Director of Sales and Marketing
The Regency, a Loews Hotel, New York City, NY

VIP Leisure:

"ETS satisfies all of my personal travel needs with meticulous detail. Whether it is regarding a new travel request or assisting with a problem encountered while en route, the ETS agents consistently act as true advocates assuring that everything will be perfect."
Robin Ferracone, Chairman of the U.S. Western Region
Marsh & McLennan, Los Angeles, CA

"ETS assists me with both my corporate and personal travel needs with an extensive attention to detail and a consistent high level of customer service. On one of our family vacations, we had an unforeseen problem that was unrelated to ETS; however, they immediately picked up the ball and acted in an exemplary manner to help mitigate our situation and salvage what they could of our vacation. The team at ETS always pulls through for us!"
Jeffrey Kussard, Vice President, Strategic Development
Russound, New Market, NH